- Send / Receive free messages with your Leads/Contacts.
- Use Predefined template message for initiate a conversations.
- Bot Response with AI Integrations
One on One Messages
WhatsApp Campaign
- Run seasonal offers as campaigns for your Campaign members.
- Send personalized messages for your customers.
WhatsApp Campaign - Status
Notify the New Messages
- Your Sales / service agents can not miss any messages.
WhatsApp for Service Cloud
- New case will be created if there are no open cases for the customer.
- Automate your customer response with flows.
All Features
- Inbound / Outbound Messages
- Text / Media / Location / Documents messages
- Personalized Bulk messages
- Customer can Opt-out
- Automate the response with flows
- Notification to Sales/Service agents
- Notification to Customer on Order / Case Status
- Custom notification messages to Customers
- Double Tick / Blue Tick
- Supports all standard and custom SF objects
- Support SF Mobile and Push notifications
- API available for AI Integrations & Bot Response
Integrate the Bot with WhatsApp Business through Salesforce to facilitate swift customer responses and effective issue resolution.
| Features | Standard | Advanced | |
|---|---|---|---|
| Sales $7/User/Month *Min 10 users |
Service $6/User/Month *Min 10 users |
Sales/Service/Marketing - $9/User/Month |
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| One to One Messaging from Lead/Contact |  |
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| One to One Messaging from Case | |
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| Notification on New Messages | |
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| New Lead/Case creation on New numbers | |
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| Bulk Whatsapp message for Campaigns | |
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| Bot Response AI Integrations | |
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*One time Implementation $480
*Discounts applicable for Non-Profits and Volume of license
Inno Valley Works Support
- Setup of Meta developer app for whatsapp
- The package installation in sandbox & Demo
- The package installation in production
Prerequisite
- Access to your Meta Facebook page or Meta Developer App access
- Create App here – https://developers.facebook.com/apps
- Production phone number registered for WhatsApp Business
- Salesforce Sandbox access
WhatsApp Messages Pricing Details :
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